Effective Date: July 13, 2023

Thank you for choosing SevenChill 7C! We are dedicated to providing you with high-quality products and exceptional customer service. This Terms of Service page outlines our warranty policy to ensure your satisfaction and peace of mind.

  1. Warranty Coverage:
    SevenChill 7C offers a one-year warranty on all our products from the date of purchase. This warranty covers any defects in materials or workmanship that may arise during normal use. Please note that warranty coverage is subject to the terms and conditions outlined below.

  2. Warranty Limitations:
    The warranty does not cover damages resulting from misuse, abuse, accidents, alteration, or unauthorized repairs. It also does not cover normal wear and tear, including but not limited to, fading, discoloration, or minor cosmetic imperfections.

  3. Warranty Claim Process:
    If you believe your product is eligible for a warranty claim, please follow these steps:
    a. Contact our Customer Support team within the warranty period, providing your order details and a detailed description of the issue.
    b. Our team will assess the situation and may request additional information or evidence, such as photographs or videos, to evaluate the claim.
    c. If the claim is approved, we will provide instructions on how to proceed with the return or replacement process.

  4. Warranty Remedies:
    In the event a warranty claim is approved, SevenChill 7C will, at its sole discretion, either repair or replace the defective product. If the exact product is no longer available, we may offer a comparable product as a replacement.

  5. Exclusions:
    Our warranty policy is limited to the original purchaser and is non-transferable. It applies only to products purchased directly from SevenChill 7C or authorized retailers. Please retain your proof of purchase for warranty claims. The warranty does not cover any incidental or consequential damages arising from the use of our products.

  6. Disclaimer:
    Except as expressly stated in this warranty policy, SevenChill 7C makes no other warranties, whether expressed or implied, including but not limited to, fitness for a particular purpose or non-infringement. Our liability shall be limited to the cost of repair or replacement of the product.

  7. Modifications to the Warranty Policy:
    SevenChill 7C reserves the right to modify or amend this warranty policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

Please note that this warranty policy is in addition to any rights and remedies provided by applicable law. If you have any questions or need further assistance regarding our warranty policy, please contact our Customer Support team support@sevenchill7c.com

By using our website and purchasing our products, you agree to the terms and conditions outlined in this warranty policy.

Last updated: July 13, 2023